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Predictable monthly cover, no surprise invoices
Ongoing services billed monthly with a defined scope and SLA. Cancel with thirty days’ notice — no multi-year lock-in for something you can walk away from.
Every line is a service you can buy on its own. Bundle them if it is cheaper — we will tell you when it is.
Unlimited support for a named user population.
Screen-share assistance during business hours.
Outsourced first and second line under your brand.
A named engineer, fixed days per week, who learns your estate.
Health, capacity and predictive hardware failure alerting.
Correlated alerting with automatic remediation on matched playbooks.
24×7 SOC with triage and automated containment.
Coverage verified against the CMDB and restores tested weekly.
Ring-based patching with health gates and rollback.
Indicative starting prices. Final numbers come from scope, estate size and response times — quoted in writing before anything starts.
Business-hours support and monitoring for up to 25 users.
Extended hours, patching and backup assurance.
24×7 with a 30-minute P1 and a named account team.
A named engineer, two to five days per week.
Not sure which model works out cheaper for you? Run the numbers before you talk to sales.
Open the ROI calculatorThe three things people ask us most about this category.
Thirty minutes, no slide deck. Tell us the current state and we will come back with a written scope, a price and a start date.