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Your IT department, without the headcount
End-user support that actually resolves things. Remote-first with onsite when a problem needs hands, covered by a fixed monthly fee so a bad month does not become a bad invoice.
Every line is a service you can buy on its own. Bundle them if it is cheaper — we will tell you when it is.
Secure screen-share session, usually within 15 minutes of a request.
An engineer at your desk for anything that cannot be fixed down a wire.
We become your first and second line, branded as your team.
Fixed yearly fee covering support, patching and preventive visits.
Full diagnostic on performance, storage, thermals and pending updates.
Diagnosis and repair across Windows, macOS and Linux hardware.
Driver, queue, network and scan-to-folder problems resolved properly.
Correct vendor drivers installed and pinned so updates stop breaking things.
Licensed application deployment with silent-install packaging where useful.
Clean build or in-place upgrade with your data and profile preserved.
Desktop or workstation build on Ubuntu, Fedora or RHEL.
Setup, migration, MDM enrolment and troubleshooting for Apple estates.
Tenant, licences, security defaults and app rollout done in one pass.
Mailbox, mobile sync, signatures and SPF/DKIM/DMARC set up correctly.
Remote access configured on the device and validated end to end.
Survey, channel planning and interference hunting — not just a reboot.
Indicative starting prices. Final numbers come from scope, estate size and response times — quoted in writing before anything starts.
Per-incident remote support, no commitment.
Unlimited support for a named user population.
Annual contract with preventive visits and priority response.
Full first and second line, your branding, our engineers.
Not sure which model works out cheaper for you? Run the numbers before you talk to sales.
Open the ROI calculatorThe three things people ask us most about this category.
Thirty minutes, no slide deck. Tell us the current state and we will come back with a written scope, a price and a start date.