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A self-service IT desk for businesses that do not have one
Your staff raise requests in plain language. The AI classifies each one, offers known fixes from the knowledge base first, and routes anything that needs a person to the right place with the context attached. Common problems get solved without a ticket ever reaching an engineer — and the ones that do arrive already triaged.
Integrates with
The portal tries to resolve a request from the knowledge base before it becomes work for anyone. Simple, repeat issues disappear from the queue.
Every request is classified and prioritised automatically and sent to the right team, so engineers open tickets that are already understood.
Answers, how-tos and fixes in one searchable place. Grows as your team resolves things; surfaces itself to users at the moment they need it.
Users see exactly where their request is. You see volumes, response times and what keeps coming back — the signal for what to fix permanently.
Deploy under your own name and domain. Suits an SME running its own desk, or an IT company offering a desk to its clients.
Priced per month in INR with no long lock-in. We host it, keep it updated and support it; you just use it.
Let users fix their own Active Directory problems
Forgotten passwords and locked accounts are the single biggest source of helpdesk calls in any Windows estate. The AD Self-Service Portal lets users reset their own password, unlock their own account and keep their own profile current — securely verified, fully audited, and without a single ticket. Your engineers get those hours back.
Integrates with
A user proves who they are — OTP to a registered mobile or email, or security questions — and sets a new password that meets your policy. Takes a minute; needs nobody else.
Locked out after too many attempts? The user unlocks their own account after verification, instead of waiting in a helpdesk queue.
Users keep their own phone number, title, department and photo current in Active Directory — so the directory stops being out of date.
Automatic notifications before a password expires, so the Monday-morning lockout wave simply stops happening.
Every reset, unlock and change is logged with who, when and how they verified. Works with your existing MFA and enforces the AD password policy you already have.
Works with on-premises Active Directory and hybrid Entra ID setups. Branded to your organisation; hosted by us or deployed on your infrastructure.
These are not per-product features. They are properties of the platform, so adding a product never means adding another security review.
Secrets are brokered per execution from your vault and destroyed with the runner. The platform stores nothing.
Every automation declares the maximum scope it may touch. The engine enforces it — a bug cannot exceed the ceiling.
Who, what, when, why and the exact diff — tamper-evident and exportable to your SIEM.
One approval model across products, with delegation, timeouts and break-glass paths that record justification.
Actions carry compensating operations. A rollback is a first-class execution, not a manual clean-up.
Scripts, workflows and configuration export in open formats at any time. Leaving is a data transfer, not a rebuild.
Tell us the incident you are tired of. We will show you which product closes it, and how quickly.